Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use our dating platform review services.

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Privacy Policy

This Privacy Policy was last updated on January 15, 2024.

This Privacy Policy applies to all users of our platform and outlines how we manage customer data and the options you have regarding your personal information.

1. Application

We respect your privacy rights and have created this Privacy Policy to illustrate our commitment to protecting our users' personal data. This policy outlines the methods we use to collect, utilize, and secure your private information, along with your options for managing this data. We encourage all users to thoroughly read this Privacy Policy before using our platform.

2. What Information Do We Collect?

We gather user data through two primary methods: information you voluntarily provide to us, such as completing forms on our website or contacting us via email, and information we automatically collect during your site visit, such as location data. Here are the main types of data we typically collect from visitors:

  • Browser and Device Information: Based on your permission settings, we may collect data about the devices you use to access our platform and their specifications. This includes device type, browser type, geographic location, IP address, device model, and operating system. We can also identify which site you visited immediately before ours and your next destination.
  • Navigation Data: We track and analyze your usage patterns on our website, including which actions you perform and the duration of each activity.
  • Advertising Data: Our third-party advertising partners may collect non-personal information about your use of our site and others to provide targeted advertisements based on your interests.
  • Cookies: You can manage our access to cookies and similar technologies through your browser settings.

We do not intentionally collect data from visitors under 13 years old and never market to individuals under 13. If you are under 13, please do not share any personal information with us.

3. How Do We Use Collected Data?

The information we collect from users may be utilized by us and our service providers for these purposes:

  • To provide you with a customized website experience, including personalized advertisements.
  • To update you on the latest news, products, and relevant information. You can request to stop receiving promotional communications at any time.
  • To enhance the platform for you and other users by collecting and analyzing usage data.
  • To collect necessary information for providing quality customer support.
  • To communicate with you about platform usage through email and other channels, including push notifications. Essential service messages cannot be opted out of, but you can unsubscribe from statistical messages anytime.
  • To detect, prevent, and investigate fraud, as well as resolve disputes arising from platform usage.

4. EEA Conditions

For European Economic Area residents, special data collection and usage conditions apply. Generally, we only collect your personal data with your consent, when necessary to perform contracted services, or when required to fulfill legitimate third-party interests.

5. Advertising

Our website regularly features third-party content. While we don't control this content, we monitor which advertisements you see and how you interact with them. For instance, if you click an ad, we'll work to avoid showing you the same ad repeatedly.

Additionally, we promote our services on external websites and may use data collected from you on our platform to personalize your advertising experience on third-party sites. We typically work with independent advertising networks like Google AdWords and Google Analytics. For information about these companies' data handling practices, please review their respective Privacy Policies.

6. Advertising Options

As a platform user, you have these options regarding the collection and use of your personal information:

  • You can decline personalized ads based on your private data from third-party advertisers who are Network Advertising Initiative members or follow Digital Advertising Alliance Self-Regulatory Principles through their websites.
  • You can opt out of receiving personalized third-party ads by contacting our support team.

7. Retention Period

Generally, we retain your data for as long as necessary to fulfill our obligations to you or third parties and for various storage purposes, including fraud prevention and transaction processing. We may retain information longer if required by law.

8. Data Sharing

We value your privacy and only share personal information with third parties in three situations: when legally required, when we have your consent, or when necessary to fulfill our contractual obligations.

Your data may be shared with service providers who perform services for us, including hosting, maintenance, development, storage, marketing, sales, contests, and surveys. These providers must comply with our Privacy Policy. Other data sharing situations include:

  • When you consent to information sharing
  • During business transitions: bankruptcy, sale, merger, consolidation
  • When fraud or illegal activity is suspected and your data is needed for investigation
  • When requested by law enforcement
  • When there are court orders, subpoenas, or legal requests, or when exercising our legal rights

9. International Data Transfers

We operate globally, and while your data may be collected in your country of residence, we may transfer it to countries with different privacy laws. We may collect data in the EU and EEA but reserve the right to process and store it elsewhere.

To provide optimal service, we may transfer your personal information to Ukraine and the United States. These countries may not comply with EU data protection laws, meaning your information won't have the same protections as in your home country. We typically use European Commission-approved Standard Contractual Clauses for EU data transfers.

10. Third Party Services

This Privacy Policy applies to our site, but you may click links (such as advertisements) that take you to external sites with different privacy policies. We don't assume responsibility for how these sites collect, manage, and store customer data. Please review their respective Privacy Policies.

11. Data Protection

We employ various security measures to prevent unauthorized access to your personal data. We encrypt data obtained from you using Secure Socket Layer or similar technologies. However, you must exercise caution and never share your login credentials with third parties.

12. Privacy Policy Modifications

We reserve the right to modify this Privacy Policy at any time. We will notify users through our platform or other contact methods. Upon notification of changes, please review them immediately and ensure you agree. If you disagree with the changes or policy, we recommend discontinuing use of our platform. Continued use indicates acceptance of the policy and its modifications.

13. Privacy Rights

At any time and without charge, you can request that your personal data be deleted, processing be withheld, corrections be made for errors, or data be transferred elsewhere. Submit requests by emailing us at privacy@loveexpert.com with "Privacy Rights" in the subject line. Please specify which data you want removed or modified. Additional identification may be required, and we'll modify or remove data associated with your request email address as quickly as possible.

14. Contact Us

For questions or concerns about our personal information handling, please contact us at privacy@loveexpert.com or use our website contact form.

This Privacy Policy is effective as of the date listed above and may be updated periodically to reflect changes in our practices or legal requirements.

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